Privacy Policy of Nihon Gengo Kyoiku K.K.

Nihon Gengo Kyoiku K.K. ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you use our services, including Japanese language instruction, cultural immersion programs, JLPT preparation, translation services, corporate training, online learning platforms, and engage with our online platform.

Information We Collect

We collect various types of information in connection with the services we provide, which may include:

• Personal Identification Information: Such as your name, email address, postal address, phone number, date of birth, nationality, and gender. This is collected when you register for courses, services, or make inquiries.
• Educational Information: Including your language proficiency levels, learning goals, course enrollment history, and progress in our programs.
• Payment Information: When you make purchases, we collect necessary payment details, which may be processed by third-party payment processors. We do not store full credit card details on our servers.
• Communications Data: Information you provide when you communicate with us via email, phone, or online chat, including feedback, inquiries, and support requests.
• Usage Data: Information about how you access and use our online platform, such as IP address, browser type, operating system, pages viewed, time spent on pages, and referring URLs. This is collected through cookies and similar tracking technologies.

How We Use Your Information

The information we collect is used for the following purposes:

• To Provide and Manage Services: To enroll you in courses, facilitate language instruction, deliver cultural programs, process translation and interpretation requests, and manage your access to our online learning platforms.
• To Process Payments: To complete transactions for services rendered.
• To Communicate with You: To send administrative information, course updates, service-related announcements, and respond to your inquiries.
• To Improve and Personalize Services: To understand how our services are used, to develop new features, and to tailor content and learning experiences to your needs.
• For Security and Fraud Prevention: To maintain the security of our services and to detect and prevent fraudulent or unauthorized activities.
• For Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, website hosting, data analysis, email delivery, and customer service. These providers are obligated to protect your information and may only use it for the purposes for which it was disclosed.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or damage.

Your Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA) or the UK, you have certain rights concerning your personal data under the General Data Protection Regulation (GDPR) or the UK GDPR, including:

• The right to access your personal data.
• The right to rectification of inaccurate personal data.
• The right to erasure ("right to be forgotten").
• The right to restrict processing.
• The right to data portability.
• The right to object to processing.
• The right to withdraw consent at any time (where processing is based on consent).
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the contact details provided below.

Cookies and Tracking Technologies

Our online platform uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and support our services. You can control the use of cookies at the individual browser level. For more information, please refer to our Cookie Policy (if applicable, or you may integrate specific cookie information here).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically. Any changes will be posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:

Nihon Gengo Kyoiku K.K.

1-10-5, Marunouchi,

Chiyoda-ku, Tokyo, 100-0005

Japan